The website support and maintenance plan you didn't know you needed.
When it comes to upkeep, a website is similar to a car. (Yep, I'm totally going all in with this cliched analogy.) It takes regular maintenance to keep it running smoothly. Otherwise, you end up spending tons more when the big issues start to rear their ugly little heads.
The big difference is that web technology moves fast. Really fast. Skimping on the maintenance could leave your visitors unimpressed or even worse, ruin your business’s reputation. It’s far easier to maintain than clean up after the fact.
Site Guard is like insurance for your website. Except better.
With a Site Guard subscription, I'll have my hands and eyes on your site every month, ensuring it’s secure and backed up so you can focus on the rest of your business. It's basically like having a web developer in your company without having to deal with payroll. 😉
Nightly backups (files & data- base)
Software (CMS and plugins) updates as they are made available
Priority scheduling for non-Site Guard services
SSL installation/renewal every year
Site restoration in event of a crash within 6 hours
Up to 1 hour of a la carte work on website
It’s so easy Geico would be jealous.
Once you’re set up, the backups and monitoring happen almost immediately and continue for the life of your Site Guard subscription. Within two weeks and once a month thereafter, I (or one of my trusted development partners) will go into your site’s CMS and make sure it’s up to date. If it’s not, we’ll update it on our local and staging servers first to make sure nothing breaks. If it all looks good and works great, the changes get pushed up to the live site. You'll get an email letting you know when that’ll happen and when it’s complete.
Got something that needs tweaking or fixing or just need to add something to your site? That's included too. No, really. Just fire up your email app and send some info on what you need done. You’re guaranteed a reply within 1 business day. Depending on what the request is, I might ask follow-up questions or set up a call to discuss in greater detail. Then the request goes into the schedule.
What if you didn’t build my site?
Not a problem! Site Guard is available even for sites that I didn’t design or build.
How does billing work?
Site Guard is a subscription service. When you sign up, you'll be billed automatically every month.
Is there a long-term commitment or contract?
No, but I do recommend that you commit for at least three months. That way, you really get to experience the benefits of Site Guard.
Can you maintain ____________ CMS?
Probably! I specialize in Craft, ExpressionEngine and WordPress. And there are some website platforms that I don’t work with for one reason or another. But get in touch – I can tell you for sure if I can work with your website.
What about emergencies like my site going down?
The idea behind Site Guard is that we’ll do everything we can to prevent that scenario. Unfortunately things happen. If your site goes down, with the Site Guard systems in place, I automatically get notified within minutes.
Just get in touch. I'll schedule a call to make sure there are no lingering questions and to collect some info from you. You’ll be up and running within 1-2 business days.