Q&A

Normally this would be called an FAQ but honestly, these questions, while they come up every now and then, aren’t asked all that frequently.

Why would I want to work with you?

Because you’re looking for someone who is responsive, reliable, and can solve web-specific problems. And I’m a pretty dang good designer and developer.

Why shouldn’t I work with you?

If you’re just wanting a design or code monkey that simply does what you ask, I’m definitely not it. I work with clients that want to collaborate on ideas and put their trust in my expertise.

If you’re looking for a huge, full-service agency, clearly I’m not it. I do have a small team of awesome people – whom I consider friends – that I bring onto a project if and when it’s appropriate.

Wait, didn’t your previous site say “we” everywhere?

It sure did. It wasn’t entirely disingenuous because, as mentioned above, I do have people I rely on depending on the project. But, when you hire Block 81, you’re primarily hiring me. It just feels a lot more honest and transparent to be up front about this, especially given the number of solo designers and devs that truly are disingenuous or small studios that pretend to be much larger than they really are.

Alright, so how much experience do you have?

I’ve been a professional designer since 2000.

Do you have references?

I do. I don’t like to bother my clients with it, but I have several that are happy to talk to you about me. I can provide those upon request.

What about your resume? Where can I get that?

I have one I can give you upon request. But trust me, it's boring – I've been working for myself since 2003. But feel free to take a peek at it on LinkedIn.

How do you manage your projects?

I have a solid and proven internal process for that. For client communication, I primarily stick to email, Airtable, video calls, regular calls, and the occasional face-to-face meeting. I’ve used some of the biggest PM tools like Basecamp and Asana, and I’m happy to join your team in whatever you’re using. Most of the time though, it’s just extra stuff. My PM philosophy is simple: be transparent and constantly communicate progress.

What are your rates?

I quote based on the scope of the project with your budget being of the utmost importance. If you’d like a more specific ball park, get in touch!

Do I have to sign a contract?

Yep.

How can I pay you?

By check, debit or credit card, or bank transfer (ACH).

Are you going to insist that I use Craft CMS for our my project?

Insist is a strong word. While I truly believe Craft can handle 99% of website projects, there are times when it doesn’t make sense, but those are rare. Either way, I’ll be up front about what I think the best platform will be in your particular case. And the fact is, if you have a strong preference for another system, along with a good business reason behind it, I'm totally open to it.

"I am very happy [with] the work you have been doing for us. The quality of your work and your customer service are great."

Richard N.
Sticky Business Inc.