Monthly Website Support Retainer
Support and maintenance isn’t just knocking out requests or updating your website's software. Each change is reviewed thoroughly to avoid bigger issues and reduce technical debt.
Support for peace of mind
Proactive monthly maintenance keeps your website up to date and secure, saving you headaches and money over the long-run. Plus, having the ability to reach out to Block 81 for new features, changes, or bug fixes means your site is looked out for and running smoothly.
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On-going support
On-going support from Block 81 doesn't just mean answering questions or fixing little issues. Need a new feature built? Perhaps an existing feature needs to be adjusted? Or maybe your site's performance needs to be tuned. We can do that and more with our monthly support plans.
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Maintenance & technical debt
There's no magic wand to keep your site's software up to date and free of technical debt. Through our monthly support plans we are under the hood of your site making sure software is up to date, the server is still appropriate for your needs, and that your entire site—the database and the files—are backed up every night.
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Website emergencies
While the whole point of monthly support and maintenance is to avoid emergencies, unfortunately sometimes things happen. Should your website go down, members aren't able to sign in or register, or customers aren't able to make a purchase, your support and maintenance plan has you covered. Yes, even after hours.
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Your questions, answered
Sometimes you just have a question and need a professional opinion. Ask away! From a simple "how do I" to a more complex "is this possible", we're happy to answer questions about how to manage and improve your website.
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Maintenance Only
$99/month
Perfect for when all you need is to make sure your website's CMS is up to date and your site running smoothly.
- Monthly CMS updates
- Continuous uptime monitoring
- Post-crash site restoration within 6 hours
- Full site nightly backups
- Priority scheduling for new project requests
- Easy credit card or ACH bank payments
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Basic
$259/month
Good for small sites with an average of 1-2 requests per month.
- 2 hours of support requests per month
- Guaranteed 2 business days response time
- Monthly CMS updates
- Continuous uptime monitoring
- Post-crash site restoration within 6 hours
- Full site nightly backups
- Priority scheduling for new project requests
- Easy credit card or ACH bank payments