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Master the art of website performance speed optimization with this comprehensive guide. Learn how to diagnose speed issues, implement proven optimization techniques, and measure your results. From…

Website hosting doesn't have to feel like rocket science, despite all the marketing hype and tech jargon. This guide helps you figure out what you actually need, avoid expensive mistakes, and choose…

After my bookkeeping company suddenly shut down, I discovered that most companies couldn't be bothered to respond to contact form inquiries—ultimately highlighting why the one company that actually…

Your website is working 24/7 as your digital storefront, and just like any hard-working team member, it needs proper support. A website support retainer isn't just another monthly expense; it's about…

Discover when and why your professional services website needs a redesign.

Unlock your brand's full potential with a comprehensive visual system. Elevate beyond just a logo to foster recognition and trust among consumers.

If you're a web design client, how do you make sure your website project launches on time?

Dealing with a bug or glitch on your site is frustrating enough. Writing a descriptive support request will help you get results faster. Here’s how.

When a designer or developer asks you, the client, for "feedback", what kind of feedback are we talking about? Here I go over some tips on giving good, useful feedback.

The Triangle of Expectations (i.e. “good, fast, cheap") doesn't really work—the Iron Triangle does.

If you run a website pretty much anywhere in the world, you’re going to need a privacy policy that complies with local regulations and laws.

While it has some merits, many businesses that start out on Squarespace will eventually need to move away from it and that can be a pain.