For Clients

Your website is working 24/7 as your digital storefront, and just like any hard-working team member, it needs proper support. A website support retainer isn't just another monthly expense; it's about…

Discover when and why your professional services website needs a redesign.

Unlock your brand's full potential with a comprehensive visual system. Elevate beyond just a logo to foster recognition and trust among consumers.

If you're a web design client, how do you make sure your website project launches on time?

Dealing with a bug or glitch on your site is frustrating enough. Writing a descriptive support request will help you get results faster. Here’s how.

When a designer or developer asks you, the client, for "feedback", what kind of feedback are we talking about? Here I go over some tips on giving good, useful feedback.

The Triangle of Expectations (i.e. “good, fast, cheap") doesn't really work—the Iron Triangle does.

If you run a website pretty much anywhere in the world, you’re going to need a privacy policy that complies with local regulations and laws.

While it has some merits, many businesses that start out on Squarespace will eventually need to move away from it and that can be a pain.

A few ways to help you get support or help with your website faster.

RFPs have a ton of pros and cons. But it may be time to rethink them altogether.

There are still of people and full-fledged businesses out there that claim to know SEO when in fact they don’t. Here are some signs to watch out for.