How to Ensure Your Project Launches on Time
If you're a web design client, how do you make sure your website project launches on time?
For Clients
Practical guidance for business owners navigating web projects and digital strategy
How to Write a Support Request to Get Answers Fast
Dealing with a bug or glitch on your site is frustrating enough. Writing a descriptive support request will help you get results faster. Here’s how.
Giving Good Feedback During Your Website Project
When a designer or developer asks you, the client, for "feedback", what kind of feedback are we talking about? Here I go over some tips on giving good, useful feedback.
The Iron Triangle (of Web Design Project Expectations)
The Triangle of Expectations (i.e. “good, fast, cheap") doesn't really work—the Iron Triangle does.
Why Your Website Needs a Privacy Policy
If you run a website pretty much anywhere in the world, you’re going to need a privacy policy that complies with local regulations and laws.